"2) If the problem still exists then click on Start --> In search box, type cmd --> Then "CMD" will be displayed in the search --> Now right-click on "CMD" ---> Select "Run as administrator".
Now enter this command

netsh int ip reset resetlog.txt 

Press "Enter".

Now enter these commands :

netsh winsock reset catalog

--> Press Enter

netsh int ip reset reset.log hit

--> Press Enter.

Reboot your computer"

I had the exact same thing happen to me and this solution fixed it for me! Thanks you so much! It's nice to have computer techs!